Big-Bang Implementation

The Big Evening, the one we have been working hard for over the last couple of years, turns out to be an illusion when it comes to dealing with modern markets. You simply cannot tell in which way the markets will react, no matter how hard you try. Unfortunately, I have seen a couple of Big Bangs fail. Deeply frustrating. If you wish, let aliando deal with the frustration part of it, at least as it comes to IT Service Management.

Next year’s gusto is not readily available in today’s marketing research. In a world with many options and highly saturated markets we’re dealing with gusto rather than hard requirements.

Big Bangs do neither work for initiating change in modern organizations. Organisational change is only carried out when people start acting accordingly. If they accept change. Declaring changes in processes unfortunately does not change organisational behavior.

Frameworks like ITIL do not only support us with Information System strategy requirements, they also provide us abstract outlines of IT Service Processes. However these outlines can only be seen as drafts, which give us an idealistic view of processes to work towards. So many practitioner level questions must be left open since the optimum solution will be unique to every organisation. Likewise they tell us little, merely scratching the surface, on how to facilitate the acceptance of necessary changes.

Business processes at best performance must make the optimum benefit out of your people’s unique skills. Working towards an optimum IT service process framework for our organisations is a continuous learning process where our skills have to be fostered.

Battle-tried in turbulent, hands-on IT Service Management situations, experienced in both procedure and people skills, I offer to accompany you and your business. Making way for you to explore new opportunities in IT service management at your own pace to ensure your proficiency. Thus, effectively working around big bang risks for you.