Introductories

The aliando Service Management Primer
Learn about the requirements of ITSM in turbulent environments.
Provides: aliando Foundation Certificate

Training

Implementing an agile Service Management method
Learn how to mobilise your IT service organisation.
Provides: Certified aliando Professional Administrator

Creating an agile Service Management mindset
Learn how to advise ITSM staff for agility.
Provides: Certified aliando IT Service Manager

Coaching

Personal ITSM agility coaching
... in-house coaching sessions on-the-job (per day)
... telephone-based solution assistance (per hour)

Team ITSM agility coaching
... in-house coaching sessions on-the-job (per day)
... preferred service within three workdays (monthly fee & per day)