The Prime Directive

The Prime Directive of agility in Service Operations (PDASO)

(spoken [pidas…] err … wait …)

Optimise everything for speed of use.

This could further be defined as:

The right of each administrative component to be used at optimum operational velocity is considered sacred, no Operations personnel may interfere with the optimum operational velocity development of administrative components or tools. Such interference includes introducing deferring tools, processes, complexity or any other technology or procedures to an environment whose computing environment or operating personnel is incapable of handling such improvements proficiently.

Operations personel may not violate this Prime Directive, even to save their behinds and/or the ones of their colleagues or superiors, unless they are acting to right an earlier violation or an accidental contamination of said components. This directive takes precedence over any and all other considerations, and carries with it the highest moral obligation.

Never STUbbornly violate PDASO!